Support

An app that helps you take care of your pet's life: vaccines, dewormers, parasite control, procedures and vet visits, with reminders so you never lose track of your pet's next dose or appointment.

When you register a dose, you choose one of three options:
• Repeat on an interval: the next dose is calculated (for example, every 30 days). You can also set a date for it to stop repeating.
• Pick the date: you enter the next dose date yourself, useful when the vet sets a different schedule.
• Single dose: there's no next dose.

7, 3 and 1 day before each next dose, and on the day itself, always at the time set in Settings → Reminder time. On the Schedule, the bell on each item lets you pick the 7, 3 and 1 day heads-ups, or turn that item's reminders off. On your pet's birthday, you get a notification too.

Check that notifications for Pet Life are turned on in your device's Settings app → Notifications. Also check that the item's bell on the Schedule isn't turned off.

Just register the new dose with the day it was actually given. Reminders always follow the most recent dose: the old ones are cancelled and the next dose is recalculated from the new record.

When registering, tap “Overdue or I don't remember”. The item stays “Lapsed” until you register an application with a date. For vaccines, if the last dose was more than a year ago or you don't know, the vaccination record needs to be brought back on track: see a vet as soon as possible. For medications, resume as soon as possible and, if you're unsure about the product or dose, talk to your vet.

No: on devices with Apple Intelligence, tap + in Vaccines or Medications and choose Scan vaccination card. Check the records found and save. The card is read on the device and the photo isn’t stored.

Tap your pet's photo in the top right corner. In Settings, use "Select another pet" to switch, or open the Pet List to add, edit or delete pets.

The app includes 2 pet spots in Brazil and 3 in every other country. To add more pets, each extra spot is a one-time purchase, with no subscription, that's yours for good: if you delete a pet's record, the spot is free for another one, and you don't pay again. Your purchases come back on a new device with the same Apple ID. See and unlock spots in Settings → Pet spots.

The app follows your device's language. To use another language just in the app, go to Settings → Language: it opens the app's page in your device's Settings, where you pick the language. If that option doesn't show up there, first add the language in your device's Settings → General → Language & Region.

In a vaccine or medication history, swipe the item to the left and tap Delete. You can also open the record and tap the trash button at the top. Consultations are deleted from their edit screen.

Each color is a kind of event: consultations, vaccines and medications (see the legend below the calendar). A day with more than one kind is split into slices. Tap a colored day to see what's on it.

Yes. Open the pet in Settings and tap Enable sharing to invite anyone you want. They see vaccines, medicines and consultations and get the reminders, but only you can add, edit or delete. Each shared pet is a one-time purchase that stays with that pet; the people you invite pay nothing. iCloud needs to be on.

Your data stays on your device and in your own private iCloud, with no login in the app, and only you can see it (plus the people you share a pet with). On a new device signed in to the same Apple ID, everything comes back. If iCloud is turned off or full, the data stays only on this device, and the app lets you know.